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Independent Consultants shall
not use misleading, deceptive or unfair sales practices. From the beginning of any
sales presentation, Independent Consultants shall, without request, truthfully
identify themselves to the prospective customer, and shall also identify the Company,
their products and the purpose of their solicitation.
Explanation and demonstration of
the Little Forest products offered shall be accurate and complete, in particular
with regard to price and delivery.
Independent Consultants shall
give accurate and understandable answers to all questions from consumers concerning
the products and the offer.
A written order form shall be delivered
to the customer at the time of sale, which shall identify the Company and the Independent
Consultant and contain the full name, permanent address and telephone number
of the Company or the Independent Consultant, and all material terms of the
sale. All terms shall be clearly legible.
Promotional literature, advertisements
or mailings shall not contain any product description, claims or illustrations which
are deceptive or misleading, and shall contain the name and address or telephone
number of the Company or the Independent Consultant. Little Forest and Independent
Consultants shall not refer to any testimonial or endorsement which is not
authorized, not true, obsolete or otherwise no longer applicable, not related to
their offer or used in any way likely to mislead the consumer. Little Forest encourages
their Independent Consultants to use personal testimonials as long as those testimonials
are true and accurate.
Little Forest and Independent
Consultants shall refrain from using comparisons that are likely to mislead
and which are incompatible with principles of fair competition. Points of comparison
shall not be unfairly selected and shall be based on facts that can be substantiated.
Little Forest and Independent
Consultants shall not unfairly denigrate any firm or other product directly
or by implication.
Little Forest and Independent
Consultants shall not take unfair advantage of the goodwill attached to the
trade name and symbol of another firm or product.
Personal or telephone contact shall
be made in a reasonable manner and during reasonable hours to avoid intrusiveness.
An Independent Consultant
shall discontinue a demonstration or sales presentation immediately upon the request
of the consumer.
Independent Consultants shall
not abuse the trust of individual consumers, shall respect the lack of commercial
experience of consumers and shall not exploit a consumer's age, medical condition,
lack of experience or lack of English language fluency.
Little Forest and Independent
Consultants shall fulfill the customer's order in a timely manner.
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